Why Isnt My Xbox Mic Not Working
There can be two causes of the Xbox One mic not working: a software glitch or malfunctioning hardware. Software issues for a faulty Xbox Mic are
- Incorrect settings of your Account
- Slow internet connection
The most common causes of physical damage to the Xbox mic are:
- Liquid damage
- Someone may have tossed the headset or console, leading to broken hardware
- The headset cable may have been cut off
How To Fix Xbox One Mic Not Working Issue
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Many Xbox One gamers have got a frustrating issue with their devices the microphone they use on their Xbox One controller cant work properly. This happens when they try to use their headset to chat with their friends.
You may be very annoyed when you get this problem. The mic on your headset cant record your voice. You can hear what your friends say but they cant hear you. You just wont be able to talk to your friends!
Dont worry! It is still possible to get your microphone back to normal. You can try the tips as follows. They have helped many Xbox One users fix their microphone. And they may be able to help you.
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How To Fix The Xbox One Mic Issues
If you are having trouble hearing the chat audio while using the Xbox One Chat Headset, or if your friends are unable to hear you, you can try these solutions.
- Unplug the headset cable from the bottom of the Xbox controller and reconnect it firmly.
- Go to your privacy settings and allow communication with everyone. You can do so by tapping the Xbox button. Now, go to System > Settings > Account > Privacy & online safety > Xbox Live privacy. Select View details & customize > Communication & multiplayer, and make the changes.
- Unmute or unblock those you are looking to chat with. Tap the Xbox button. In the guide, click on Multiplayer > Party. Tap on Party to open up the party roster, and select the people you want to unmute, and select Unmute.
- If your chat audio is not clear or a bit choppy, this could also be related to your Xbox One controller update. To fix this, both you and the friend will need to ensure that your controllers are up to date.
- You also need to make sure that you’re not experiencing network latency or other network problems.
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Xbox One Mic Permanently On Mute
On the Xbox home screen at the top right next to the battery and time, there is a muted mic icon. My mic was working fine until a few weeks ago and then it stopped and this mic muted icon appeared. i have tried resetting the console, updating the wireless controllers, adjusting privacy settings, unmuting in a party but nothing works. I have changed the headset and tried different controllers but nothing works, the muted mic icon remains on the home screen. it is like the console doesn’t recognise that a headset is connected at all. the headset is definitely working as i have tried it with another device.
This is so frustrating! i cant find any help online either but it appears i’m not the only one with this problem… Microsoft experts, please help?
How To Fix Headset Mic Not Working On Pc Mac Xbox And Ps4

Is your headset mic not working? Find out how to fix it using one of the solutions outlined in this article.
Communication is key when playing any online multiplayer game. To win, you and your teammates need to work together. Without your mic, you cant make call-outs unless you type it into in-game chat, which takes time.
Your mic also enables you to chat with friends. The banter with your friends during a match is half the fun. What good is having a gaming headset if you can only listen-in on the conversations happening?
Well, this article will cover the various reasons why your headset mic isnt working, as well as how you can go about fixing it. Read on to find the solutions to a headset mic that just wont work.
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Increase Your Internet Connection Speed
Internet Speed Lag may also disrupt your audio. Some general recommendations to increase internet speed are:
- Get a new internet package.
- LAN is much more stable than a Wi-Fi connection. So, get a new internet cable and connect your Xbox to your router.
- Get your router inspected. For instance, activate the 5Ghz Wi-Fi band for faster speeds.
You can also coordinate settings between Xbox and router. First, you should know the internet speed your Xbox is receiving. To do that:
- Press the Xbox button from the main dashboard
- Open Profile and System by swiping to the right
- Go to Settings, then click on General
- Navigate to Network settings and then Select Test network speed & statistics
Follow these steps to have optimum internet settings on your Xbox:
- Now click Advanced Settings
- Select DNS Settings
- Under Manual in Primary IPV4 DNS, type in: 1, 0, 0, 1
- You could also search the internet for Top 10 Xbox Servers
- Type the same address in Secondary IPV4 DNS
- Now select Alternate Mac Address and clear the address.
- Please turn off your console and power it back
- Select Alternate Port Selection and go to Manual
- For the ethernet cord, click on the very last one
How To Fix Xbox One Mic Issues
Try these steps to get your Xbox One mic working again:
Reconnect the Xbox mic. Sometimes disconnecting the mic or its associated headset and reconnecting it can fix audio problems that you experience.
Xbox One consoles do not support USB headsets. Only devices with Bluetooth capabilities can connect to the Xbox One.
Make sure the microphone isn’t muted. Most gaming headsets have a mute button. If the LED light on the mute button is activated, this means your audio is muted. Press the button to unmute the mic.
Make sure your team members haven’t muted you. Voice chatting with strangers in games like Fortnite for Xbox One can be exhausting, so many players choose to mute audio from others. Your friends may need to turn audio back on in-game to hear you.
Turn down the TV volume. If you hear an echo, it’s likely from the mic picking up the TV audio and playing it back to you. Similarly, the people you chat with may have their TV volume set too high.
Increase the mic volume. If you use a Kinect, go to the Xbox One controller settings and manually adjust the controller’s audio volume.
Test the mic on other devices. Test the mic with your laptop or smartphone by using an app such as Skype or Telegram. If it works properly, the issue is likely connected to the Xbox One console. Otherwise, you may need to replace or repair the headset.
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How To Test Your Mic On Xbox Series X/s
Testing your microphone on the shiny new Xbox consoles is pretty much the same as on the Xbox One, given the seamless transition Xbox wanted between the two generations.
If you enter an Xbox Party chat, make sure your microphone is not muted, before speaking into the microphone. If its working, the ring around your profile picture should light up. If it doesnt and youre unmuted, the chances are that there might be some issues with your microphone or headset.
If this is the case, wed recommend testing out your mic on another device, such as your phone, to see if the same issues arise.
Stealth Support: Microphone Not Working On Xbox
STEALTH Gaming headsets are designed for the latest generation XBOX ONE controllers. In most cases, the headset will have full functionality when plugged into your XBOX ONE controller for the first time. In some cases, you may find that the microphone is not working on your first attempt at installation. Please ensure the 3.5mm Jack connection is fully inserted into the XBOX ONE Controller, insert until you hear a click.
If you can hear people on party chat but they cant hear you, please check the following steps:
STEP 1: The Mic. Mute Switch Is In The Correct Position.
You will see the Mic. Mute switch on the inline volume control. This switch needs to be in the OFF position, ensuring the mute functionality is turned OFF.
Once the switch has been changed to OFF, please try again. If you are still experiencing problems, please go to Step 2.
STEP 2: The Headset Works With Another Device
If the headsets Mic. still doesnt work, plug this into another device such as a mobile phone or tablet, test the mic. by either making a phone call or a voice message. If the device picks up sound, this shows that there is no fault with the headset or mic. please go to Step 3. If the other device doesnt pick up the Mic. sound, there is a fault with the headset itself, please return this to the retailer you bought this from with proof of purchase in order to get a replacement product.
STEP 3: The XBOX One Console and XBOX One Controller are Functioning Properly
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Set Up The Account With Your Controller
Establishing a connection between the console and controller is essential to transmitting audio from the headset. To link your controller to the console and enable voice chat, follow these instructions:
- Press the controllers Xbox button
- Navigate to Profile & System
- On the right panel, click on Accessories
- Theres an Assigned To tab. Press this button to sync the Mic to your Xbox profile
- Finally, select your Account to sign in to your controller
Causes Of Mic Not Working On Xbox One
Physical damage to the microphone or an app software glitch can cause an Xbox mic not to work as intended. It could also result from choosing the incorrect options within your Xbox network account, specific game settings, or the Xbox One system settings. A slow internet connection is another common cause of delayed and distorted audio.
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Why Can’t My Friends Hear Me
If you are still experiencing this issue after following these steps, please reach out to us here.
How To Mute Your Arctis Mic

Red means muted!
Using an Arctis headset? Here’s how the mic mute button works, as well as some handy tips for how to make the mic work for you.
How to mute your Arctis
When we designed the Arctis’ bidirectional mic, we knew it was important to be able to physically mute it directly on the headset for both convenience and peace of mind.
That’s why every Arctis headset has an on-ear mute button that mutes and unmutes the mic, so you don’t have to go searching for a mute button or hotkey.
It’s especially handy if you are away from your PC to use the restroom, walk around, grab a drink, etc., since the ability to toggle the mic is right there with you, and you don’t need to come rushing back to your desk to mute or unmute yourself.
How to tell if your Arctis headset is muted
There are 2 main ways to know if your Arctis mic is muted or not, so you can avoid the dreaded “can you hear me now?” question.
1. Button position
The mute button is designed so that you can feel if the mic is muted or not.
If the button is flat against the headset, the microphone is “engaged”, so you are unmuted:
If the button is raised, the microphone is “disengaged”, so you are muted:
2. Mic LED
Arctis headsets also have a red LED on the mic to let you know that you’re muted.
Red LED = muted
No LED = unmuted
On Arctis Pro headsets, you can change this setting to use no LED, change the colors, etc. More on that below!
How to position the mic
Arctis mics are retractable
More customization
Arctis Pro
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Adjust Your Privacy Settings
The amount of people that you can hear depends on your Xbox profile settings. Making changes to these settings might be enough to fix your headset not working.
Conduct Basic Checks On Your Controller And Headset
Once you find the microphone cant work on your Xbox One, the first thing you need to do is to do some basic troubleshooting.
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Check Your Xbox Profile Settings
Your microphone on Xbox One may be muted because your profile settings limit your voice communication. You can check your profile settings and see if the microphone on your account is being controlled.
Ls10 Setup For Xbox One
1. Connect the headset to the controller:
2. Press the Xbox Guide button and scroll right to the gear icon for Settings, then scroll down to select Audio.
3. Set Headset volume and Mic Monitor to maximum volume. You can later adjust the mic monitor level and adjust the game/chat balance here as desired:
4. You can now adjust the volume using the wheel on the left earcup and mute the mic by pressing the button on the left earcup:
To enable Windows Sonic or Dolby Atmos for Headphones:
1. Go to Settings > Display & sound > Audio output
2. From the Headset audio menu select Headset format
3. Now select the Stereo or Surround sound format you want to use
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How To Fix Headset Mic Not Working In Windows Pc
There are various reasons why your headset mic may not be working when connecting to a Windows computer. If youve isolated the issue to your computer, go through the below solutions to restore mic functionality.
Select The Right Microphone
Your Mac could be set to use your system mic instead of your headphones. Fix this by ensuring the mic youre wanting to use is selected as the primary input device in your Sound settings as outlined below.
Input level
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Update Your Controller And Your Console
You may be experiencing audio lag because of software bugs. So keeping the controller up-to-date is essential for optimum game experience. To update your controller:
- Initially, sign in to your Xbox Live account. Then, press the Xbox button on your controller.
- Navigate to Profile & System
- Now choose your controller and click on Continue.
- If an update is available, a button with Update required will appear. Click this button.
- Give the final confirmation by clicking on Continue and then wait for the process to finish.
In the end, press close.
Your Xbox One or Xbox Series console may also have been outdated. Follow these steps to update your Xbox console:
- Press the Xbox button on your controller
- Go to System, then scroll down to Updates
- Select update console