Sunday, January 22, 2023

How To Return Games On Xbox

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Which Games Are Eligible For Refunds


Microsoft’s refund system applies to games and apps for Xbox One or Windows 10, but only if they’re purchased through the digital Microsoft Store – you can’t buy a game from another retailer and try and get a refund from Microsoft, unsurprisingly.

But even if you do buy your game from the Microsoft Store, it’s worth noting that you can’t just get a refund for any purchase you make – there are a few requirements you have to meet.

Most importantly, you can only claim a refund if you have a legitimate reason to ask for one – either that you purchased the wrong thing by accident, that the game you bought doesn’t work, that someone else bought it using your account, that there’s an error with your bill, or just if you want to cancel a pre-order. You may need to talk to a customer service rep to explain or prove the situation, and you can’t simply claim a refund because you decided you didn’t like a game as much as you expected.

Games and apps are only eligible for a refund within 14 days of purchase, and only if you’ve played less than 2 hours across all accounts – you can’t sink 40 hours into a massive RPG and then try and get your money back!

Finally, you’ll have to wait at least one day after the game’s release date before you request a refund, and you have to have downloaded and launched the game at least once – they want to make sure you’ve actually tried it out first.

How Do I Get A Refund From Xbox

Most of the time, people purchase their games through their Xbox Live account. It’s just convenient. No store shopping, no discs to get scratched, no having to replace it, and it’s on your account for you to simply re-download should you ever need to replace your game console. And another plus side, it’s more convenient for you to ‘return’ and get refunded if the game does not pan out to a gamer’s expectations.

So how does one get a refund from Xbox? It’s actually straight forward, and very simple. When you created your Xbox live account, you were also creating a Microsoft account – or you were linking the two. So all of your Xbox purchases are kept in your Microsoft account purchase history.

So get to a computer, go to and log in. To the very right, select your icon for your account. Up along the top, go to Payment and Billing. Along the left hand side, you’ll see Order History. Select the game you want to be refunded go to order detail and get that order number. Or you can go to the support tab in the Microsoft website, and click on the live help button. The Virtual agent will open a chat with you, and you can type “I need to get a refund.” From there, follow the prompts and answer the questions the virtual assistant asks you, and it will process your refund for you. Easy and straight forward. However, there are a few important guidelines that you have to follow to be eligible for a refund.

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Assistance with Xbox refunds is just one of the things in DoNotPays impressive portfolio. For other gaming needs, you might want to check how to deal with PlayStation Store refunds, or how to request your money back on Steam and Origin with DoNotPay.

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Can I Return Opened Video Games To Target

Unfortunately, opened video games cannot be returned to Target.

However, they can be exchanged in store for the same title, or for the same or different gaming platform.

For example, if you accidentally bought a game for the PS4 and did not realize this until you opened it, you will be able to exchange it for the PS5 version.

Moreover, if the original video game title is out of stock, it can be exchanged for a different title of the same value. Note that this does not apply to digitally downloaded Target games.

How Do I Return Video Games Bought In A Target Store

How to Refund a Game Xbox Tutorial

You can return unopened video games to any Target store for a full refund or exchange within 30 days if you have the original receipt.

Other than that, you will also need to bring the original method of payment and a valid form of government-issued photo ID for verification.

For in-store returns, Target Guest Services will be able to assist you with the returns process.

Alternatively, you can schedule a return of your item by calling the Target Guest Services Team on 1-800-591-3869.

Here are the typical waiting times for refunds, depending on the mode of payment you used to purchase your video game or console:

  • Third-party credit card 1 to 3 days
  • Target RedCard 1 to 2 days
  • Cash 1 to 2 days

Moreover, requesting a Target refund through an Online Return Centre may take up to 5 days to process.

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Does Xbox Give A Full Refund

You will receive full refunds from Xbox under some conditions. Refunds are available only within 14 days after the purchase and at least one day after the games release date.

You wouldnt get your money back if you played the game for more than two hours on any account. Do keep in mind that add-ons, season passes, and downloadable content cannot be refunded.

Also, you might have to wait for compensation for Pre-order games.

I always receive emails from gamers regarding

Can you get banned for requesting a refund Xbox?

No, you wont get banned for a standard refund request. Usually, all sales of digital games are considered final. You can just use a valid reason to request in extremely challenging circumstances.

Do check out how to use ps5 controllers on Xbox.

Does Xbox Have Free Returns

Naturally, it doesnt cost anything to return a digital item like a digitally purchased Xbox game, so that return would be free. For a physical item return, you can get a repair return shipping label when you go to your Microsoft accounts order history and request a return for a physical item, so thats free too.

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What Is Microsofts Refund Policy

Microsofts refund is a product returning policy, applicable within 30 days from the purchasing date of the product. You must return the purchased item with its seal intact. In the case of software and games, the opened packages need to be returned during the return period.

Refunds are generally processed within 35 business days after they receive your products.

However, you must ensure that the products you return contain all the initially included components like an instruction manual, documentation, parts, and components.

You may ask:

How To Get A Refund From The Microsoft Store

How to refund Xbox games | Microsoft | Minecraft Windows 10

To request a refund from the MS app store, you need to navigate to the Payment & Billing option. Open up the Order History and select the app or game you want a refund. Click on Request a Refund and select a legitimate reason for your request.

You will get your money back to the same card you used for payment. Contact MS Support if you made a purchase through the Windows 10 App Store.

Note: Ensure that the title and the order number of the digital products are correct.

You may ask:

How do I contact Microsoft for a refund?

Dial 1-877-696-7786 or 1-800-642-7676 to speak to a live customer service representative. The support hours are from 8 AM to 5 PM Central Time, offering customers all the necessary support.

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Returning Items You Bought From Microsoft Store For Exchange Or Refund

If you purchased a product from Microsoft or Microsoft Store, you can request a return. You’ll then find out if your product is eligible for a return. If you purchased a product from another organization and have changed your mind, you may contact that organization to inquire about returns or refunds . You can check your Order history to verify what you’ve ordered from Microsoft.

Note: If you want to cancel a Microsoft subscription or free trial subscription, including Xbox Live and Microsoft 365, see Cancel or turn off recurring billing on a Microsoft subscription.

Does Microsoft Give Refunds For Subscriptions

No, they dont provide refunds for subscription cards . Some products are often considered non-refundable, for Example, unique order products, consumed products, and clearance items.

You may ask:

Can you refund a game on PC?

You can return a game through Steam if you find the game unenjoyable or the Steam game is not working correctly. This option of refunding is best for those who want to purchase games just to try the game out. You can always get your money back through steam.

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An Alleged 4chan Leak Reveals New Details About Cyberpunk 207: Samurai Edition And The First Expansion If It Is To Be Believed

Could this be Cyberpunk 2077‘s “A Realm Reborn” or “No Man’s Sky Next” moment? It’s definitely too early to tell, but those of you who still see potential in CDPR’s recent embattled RPG might have your hopes answered – if a recent leak turns out to be true instead of hogwash. Posted to 4Chan, as leakers do, a list of details from Cyberpunk 2077’s next-gen update and first expansion are making the rounds.


Before release, much was said about Cyberpunk 2077’s post-launch content support – nothing concrete, mind – to hype it up. A free DLC track, expansions, and an eventual multiplayer mode. Plans have significantly changed since the major controversy following the game’s launch, which saw large amounts of studio resources transferred to patching up the vanilla title.

Multiplayer is effectively cancelled, the free DLC track was delayed and downsized, and there hasn’t been a lot of official acknowledgement of the expansions. The game was also slated to get an overhaul for the next-gen consoles, which similarly saw a major delay and has yet to get an official release date – though the last official statement did give a ballpark of Q1 2022.

Now, if a new leak posted to 4Chan turns out to be legit, a lot of light is being shed on just what to expect. 4Chan is a pretty standard platform for game leaks, but the site has seen *way* more fake rumors than actual leaks, so take this all with a healthy dose of skepticism.

How To Get A Cyberpunk 2077 Refund For Ps4 Ps5


PlayStation owners looking to refund their digital copy can do so through Sonyâs refund request portal. Usually, there are a few caveats when refunding a PlayStation game. Sony usually gives players 14 days after purchasing a game to request a refund. On top of that, Sony doesnât usually offer refunds for games that have been downloaded or streamed.

That said, it appears that Sony is making an exception in the case of Cyberpunk 2077. PlayStation owners have reported that theyâve been able to successfully refund the game even after downloading and playing it.

To get a refund, PlayStation owners can head over to the Sony refund page and log in with their PlayStation account. Select the âGames, Add-Ons tabâ and scroll down to the following line: âTo request a refund for this type of content, please contact us.â Click the link and select âPlayStation Store cancellations and refundsâ from the dropdown menu on the next page. Now users just need to fill in the info, submit the form, and wait.

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How Long Do You Get Banned For Swearing On Xbox

Although back when Xbox Live first came out on the 360, you could pretty much get away with anything, today, they have upgraded, and are cracking down on people who cuss and swear on the console. If you are caught or reported for cursing and swearing, you can be banned for a few days or even a few weeks.

Can You Cancel Refunds On Xbox

You can cancel refunds on Xbox by collecting the status of your request and providing extra information with the ongoing process. You can reply to their emails if you want to cancel the refunding process.

You may ask:

How long does Xbox take to refund?

It takes around 3-5 business days to guarantee a refunding process. However, the cashback will be to the same payment details you used while purchasing.

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Issues You Might Experience When Making An Xbox Refund Request


Though Microsofts refund policies for Xbox might seem strict, it is not impossible to get your money back for digital items that qualify as refundable. There is one thing to be careful aboutyou shouldnt abuse the system and treat it like a platform for multiple two-hour demos. In case Microsoft representatives establish that youre abusing your refund rights, they will stop offering them except when legally obliged.

Another common issue that users who request Xbox refunds experience is the inability to locate their purchase in the Order history. In such cases, there are several possible explanations:

  • The purchase was made less than 24 hours ago
  • The item was bought through a different account
  • Your purchase was a pre-order
  • Your purchase was a subscription
  • Your purchase was a physical Xbox product
  • You gifted someone a game

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How To Return A Physical Product Purchased Via Xbox

You may or may not know, but you can also purchase physical items via your Xbox – even a new console! As with anything though, sometimes electrical goods just don’t work, or worse yet, arrive damaged. Again, you can go through a refund process if you run into any issues.

  • Step Two: Select “Request a refund”. As stated by the Xbox Support page: “If you dont see Request a return, your item may not be eligible for a return”.
  • Step Three: Follow the instructions on the screen to get a prepaid shipping label for the return.
  • Step Four: Once Xbox has received your purchase, you’ll either receive a replacement or a refund.

How Strict Is Targets Return Policy For Video Games

While the regular return policy for Target allows 90 days for opened and unopened products to be returned, Targets Electronics Returns policy is more strict than that.

Under this different policy, video games and consoles must be returned to a Target store within 30 days in unopened and unused condition for a full refund.

Additionally, if you do not have your receipt, you can be denied an exchange.

However, many store workers have noted on online forums that this decision is at the discretion of the individual store manager, who may occasionally offer exchanges.

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Before You Read Our Guide

A few notes before we begin!

Firstly this guide will only be for digital games purchased through your Xbox Series X or Xbox Series S console.

Receiving refunds on digital products purchased from other retailers, like download codes from Amazon, will have different rules.

Equally, it wont work for physical game discs, youll have to check your specific retailer for those.

Additionally, there is, unfortunately, no guarantee your refund will be accepted.

Even if you have a really good case, Microsoft has a strict set of rules and have the last say when it comes to deciding to give you money back or not.

But with that said heres our guide

How To Request A Refund On Xbox

Microsoft Has Gamers

To start, there are some important terms and conditions worth noting. As stated on the Xbox Support page, most purchases are not eligible for a refund after 14 days. There’s been a few exceptions to this rule, with titles such as Cyberpunk 2077, but for the most part, you have a 14-day window.

Another important bit of information to know is that submitting a request does not guarantee a refund, so while this guide will point you in the right direction, Xbox has every right to refuse your refund.

  • Step One: Go to the “Request an Xbox refund” page at Xbox Support.
  • Step Two: Ensure that you’re signed in.
  • Step Three: A list will appear. Scroll through until you find the item you wish to refund.
  • Step Four: Tick the box of the item you want to refund, return to the top of the page and press “Request a refund”.
  • Step Five: A pop-up box will appear. You’ll be asked for the following: A reason for the request, additional details and your email address. Click next and then submit.
  • Step Six: Now you’ll have to wait for a response. You can click the tab “Refund status” next to “Request availability” to see how the process is going.

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