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How to request a refund
Dealing With Xbox Refunds Is Easy With Donotpay
If your head starts to hurt because of all these Xbox refund policies and rules, do not despair. DoNotPay is the first robot lawyer app that can help when you want to get your money back. You wont have to deal with Xbox refund forms and categories. All you have to do is get DoNotPay in your web browser.
Once you create your DoNotPay profile, follow these easy steps to secure that refund:
Once you finish the questionnaire, DoNotPay will send a dispute letter to your bank and Microsoft. If necessary, our virtual legal team will provide you with additional evidence to support your claim.
How To Turn Off Xbox Live Auto
If you’re currently using Xbox Live Gold, but you’re afraid you’ll eventually stop using it and forget to cancel, you can turn off automatic renewals right now. This allows you to continue using Xbox Live Gold, and you maintain access to the free games that come with the subscription while it’s active, but you won’t accidentally spend a bunch of money on a renewal later on.
Turning off Xbox Live Gold auto-renewal works a lot like canceling the service, and when you cancel you actually have the option to simply cancel future payments. When you turn off recurring billing, you retain access to all of the Xbox Live Gold features until the end of your current subscription period. At that time, you have the option to renew manually if you’re still using the service.
Here’s how to turn off Xbox Live Gold auto-renewal:
Navigate to xbox.com and log in to the Xbox Network or Microsoft account associated with your Xbox Live Gold subscription.
Select your profile icon in the upper right corner of the page.
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How To Get Refund After Cancelling Xbox Live Gold
You can ask for a refund for Games Purchase within 14 Days. But for Subscriptions, the Cancel Subscription will occur only if your account qualify for it. That means, most of the time you will see Cancel Auto payment or option like dont charge my subscription again. Or else there will be another option end now and get a refund.
You can also fill-up the Request Refund Form to cancel your Live Gold Subscription but on if it adheres to Refund Policy. You have to do this instantly. If you are too late then you can cancel subscription anytime you want.
How To Use Gold To Gamepass Offer A Second Time
The process is the exact same as the steps above but before you do it you need to be very careful that the following conditions are true.
- You do not have an active Gamepass or Gamepass ultimate subscription
- You do not have Xbox Gold Active
Once you have ensured that you let the subscription lapse and that you are no longer a Gamepass member, you are all set. Scroll back up and follow the guide. I would suggest you purchase 36 months of Gold in order to get the best possible value but it is entirely up to what you can afford.
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Do Xbox Live Gold Subscriptions Stack
If you purchase more than one 12 month Xbox Live Gold code online, can they be stacked on top of each other to end up with a subscription of multiple years? The answer is YES! You can redeem multiple 12-month cards or even lower amounts. As many as you like. When you redeem a second voucher, it will just add the time onto the existing time remaining with your gold subscription.
It is worth keeping in mind that when converting over to Gamepass Ultimate, it is not possible to do this for more than 36 months. If you have 5 years of Xbox Live gold, you will lose 2 years of it when you upgrade the account. So be very careful and make sure you do the math so that you do not end up losing some of your subscription time.
Refund Xbox Live Gold
good day, I wanted to cancel the xbox gold subscription. After clicking the link in Xbox Support I got to the account.microsoft website and the service and subscription. There I chose to cancel Xbox gold. Unfortunately, I’ve found that you need to switch to a payment item for a refund and continue with this payment and billing process> Cancel> Exit and get refund> Next. Will Microsoft refund my money?
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As of 11/15/18 they require you to fill out a refund request form. I got a full refund for a one year subscription of Xbox Live Gold. But I requested the refund exactly one day after I was billed. I dont know if they require you to cancel within a time frame or if they just prorate your refund for amount of time left on your subscription. Try to get a refund regardless.
-Sign in to your account.
-Fill out the form.
When I filled out the form I selected ‘Bought By Mistake’ as the reason for wanting a refund. I don’t know if the other options disqualify you for a refund or not so select ‘bought by mistake’ to be safe. Then they’ll email to let you know.
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Xbox Live Gold has long been necessary for the best Xbox One and Xbox Series X|S experience, unlocking features like online multiplayer, Party Chat, and access to the “Games with Gold” free games program. But network-wide Xbox Live Gold changes, introduced in April 2021, lift the requirement for a subscription with many staple features. Free-to-play games like Fortnite no longer require the Xbox Live Gold for multiplayer, while other once Gold-exclusive features like Party Chat and Looking For Group opened to all free users.
Existing paid Xbox Live Gold subscribers who stick to a handful of free-to-play games may opt to drop the service. By canceling your Xbox Live Gold subscription, understand that you’ll be losing access to all your previous benefits of the service. In the future, multiplayer for most games and other Xbox Live Gold services will be inaccessible, including access to free titles previously obtained via Games with Gold.
Upon completing the steps, your Xbox Live Gold subscription will no longer renew going forward. Your existing Xbox Live Gold membership will continue until the current paid period passes, meaning all benefits are still usable in the meantime.
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Microsoft To Refund Xbox Live Gold Membership For App Users
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Xbox is offering refunds to Xbox Live Gold subscribers who decide to cancel their service when apps like Netflix and HBOGO become free in June.
Microsoft said that users will be able to use entertainment applications free of change starting in June but that a Gold Membership is still required to play online games.
Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends.
Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing. Free or trial Gold memberships are not eligible for a refund. To request your pro-rata refund, please click http://support.xbox.com/contact-us after the system updates become available in June.
This news comes on top of Microsoft announcing that it would offer a Kinect-free Xbox One for $399, effectively abandoning the motion and voice sensor to compete with PlayStation 4.
If You Buy A Digital Game From The Microsoft Store On Xbox One Or Pc You’re Now Able To Get A Refund
ByDominic Preston, Deputy Editor| 07 Aug 2019
For a long time, digital videogame purchases lacked one of the basic expectations of physical copies: the ability to get a refund if you change your mind about a purchase.
Thankfully, that’s slowly changing. Valve and Sony have offered digital refunds via purchases on Steam and the PlayStation Store for quite some time, and Microsoft has followed suit.
The company offers refunds for digital copies of Xbox One and Windows 10 games and apps purchased through the Microsoft Store, but it’s not clear how gamers should go about getting a refund, and the criteria to be eligible for one.
Don’t worry, as here we break down all you need to know about getting a refund from the Microsoft Store, on Xbox One or Windows 10 PC.
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Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials.
Convert Your Gold Membership To Gamepass Ultimate
Once you have an active Xbox Live gold subscription active in your Xbox Live account, you can begin converting it to Gamepass ultimate. The best thing about this is that you can do it more than once. If you have done this in the past for $1, you will actually be able to do this a second time, but not for $1, it will cost $12.99 for all subsequent times after you take advantage of the introductory offer.
To begin this process, head over to the Microsoft website and click on the button to begin the Xbox Live Gold to Gamepass wizard. The process is pretty simple. It will require you to make the one-off payment and before you pay, it will tell you the full length of the subscription, including when it expires.
The process is pretty much instant. As soon as you have completed the setup, you can check your Xbox Live subscriptions. Do this via the website or through your Xbox console. You have now successfully converted your Xbox Live Gold To Gamepass and saved a huge amount of money in the process!
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Which Games Are Eligible For Refunds
Microsoft’s refund system applies to games and apps for Xbox One or Windows 10, but only if they’re purchased through the digital Microsoft Store – you can’t buy a game from another retailer and try and get a refund from Microsoft, unsurprisingly.
But even if you do buy your game from the Microsoft Store, it’s worth noting that you can’t just get a refund for any purchase you make – there are a few requirements you have to meet.
Most importantly, you can only claim a refund if you have a legitimate reason to ask for one – either that you purchased the wrong thing by accident, that the game you bought doesn’t work, that someone else bought it using your account, that there’s an error with your bill, or just if you want to cancel a pre-order. You may need to talk to a customer service rep to explain or prove the situation, and you can’t simply claim a refund because you decided you didn’t like a game as much as you expected.
Games and apps are only eligible for a refund within 14 days of purchase, and only if you’ve played less than 2 hours across all accounts – you can’t sink 40 hours into a massive RPG and then try and get your money back!
Finally, you’ll have to wait at least one day after the game’s release date before you request a refund, and you have to have downloaded and launched the game at least once – they want to make sure you’ve actually tried it out first.
Microsoft Store Refunds Are Just One Thing That Donotpay Can Help You With
Assistance with Xbox refunds is just one of the things in DoNotPays impressive portfolio. For other gaming needs, you might want to check how to deal with PlayStation Store refunds, or how to request your money back on Steam and Origin with DoNotPay.
Do you have to deal with more administrative and legal problems? You can rely on DoNotPay to provide a smooth and user-friendly experience. Explore more options by getting DoNotPay in your web browser:
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How To Generate An Esignature Using Google Chrome
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Xbox Live Gold Subscribers Can Request Refund Come June
Microsoft will provide refunds to Xbox Live Gold subscribers who wish to go with the Silver package now that entertainment apps are no longer behind a paywall.
The refund is available to anyone who wishes to cancel their sub come June when the paywall lifts on Xbox 360 and Xbox One. Subscribers have August 31, 2014 to ask for a refund.
“Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends,” reads the updated FAQ.
“Cancellation and pro-rata refund requests require six to eight weeks for processing. Free or trial Gold memberships are not eligible for a refund.”
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How To Cancel Xbox Game Pass
ByRichard Pridaypublished 16 April 19
Ending your subscription to Xboxs paid services is fairly simple, but there are a few conditions worth knowing about.
Subscribing to Xboxs online services gives you a lot of extra features and games. But whether it be for money reasons, switching consoles or some other reason, you may need to cancel it.
This short guide will tell you what you need to do if you want to cancel your subscription to Xbox Live or Xbox Game Pass.
First off, if you have a pre-paid subscription, or your accounts in debt, or the account has been suspended, you arent able to cancel. This applies not just to Xbox subscriptions, but any that fall under Microsofts umbrella, such as those for Office 365 or Skype.
When you do cancel, you can do so either immediately, or by turning off auto-renew. An immediate cancellation will naturally limit your account as soon as youve completed the process, whereas disabling auto-renew will let you use Xbox Live etc. until what would have been the renewal date.
If you manually renew your account, or bought a prepaid subscription, then you dont have to do anything. Just let the subscription run out on its own without selecting the renew option or buying a subscription from elsewhere.
How to Cancel Xbox Game Pass or Xbox Live
Heres how Microsoft suggests you cancel an Xbox subscription – using a browser.
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