Xbox Controller Won’t Connect: How To Fix Sync Issues On Xbox And Pc
Even the best Xbox controllers may become desynchronized at times, for a number of reasons. Whether an unruly update knocked your controller offline, or you reset your Xbox to start afresh, there are a number of ways you can fix up and resync your controller to get back into your game.
Here are some steps you can run through to try to sort it out.
Controller Or Console Bug
Just like any electronic device, both the controller and Xbox One console may encounter random bugs that may hinder a connection from working normally. If your controller was working with your Xbox One console normally previously, it may have developed a connection glitch. Such bug may or may not go away easily depending on the issue.
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Which Xbox Controllers Can Connect To Phones
You can use either an Xbox One controller or a gamepad for the newer Series X for this job , but make sure you have a Bluetooth-enabled pad if you opt for the older model. For reference, a non-Bluetooth controller will have a different colored section around the Xbox button in the centre . You can also check if the plastic that surrounds the Xbox button is formed as part of the face of the controller or as part of the bumpers.
You can see the different controllers in action in the image below .
You will only be able to connect an Xbox controller to your phone if you have a model that supports Bluetooth. However, unless you picked up an Xbox One console right at the start of its lifetime it’s very likely that you already have one.
We’re also rounding up all the latest Xbox Series X deals for more discounts on the best Xbox Series X accessories and gear. Or, check out the latest iPad Pro deals for big savings on high-end mobile devices.
I originally landed in hardware at our sister site TechRadar before moving over to GamesRadar. In between, I’ve written for Toms Guide, Wireframe, The Indie Game Website and That Video Game Blog, covering everything from the PS5 launch to the Apple Pencil. Now, i’m focused on Nintendo Switch, keyboards, mice, and the quest for an RTX gaming laptop.
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Connecting To Xbox Or Another Device At Startup
When you press and hold the Xbox button on your controller, your console will turn on automatically. But what if you want to use the controller with another device without turning on your console first?
You can do this by holding the sync button for around two seconds. The controller should turn on, search for the last known device, and connect to itall without turning on your Xbox. If you double-tap the sync button to revert to Xbox mode while the console is off, the console will automatically start.
Remember: If you want to connect to a new device , press and hold the sync button until the Xbox light flashes indefinitely to skip automatic pairing.
Connect Your Xbox Controller To Pc With A Usb Adapter
If you have an older Xbox One controller, or you just want to use your newer one with Microsoft’s proprietary wireless connection instead of Bluetooth , you need to get the Xbox Wireless Adapter for Windows 10. It’s a USB dongle designed to connect directly to your Xbox gamepad without any Bluetooth setup or pairing. All you need to do is plug in the dongle and pair it to your controller just as if you were pairing your Xbox, pressing the Pairing button on each device.
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Way : Place Your Controller Closer To Console
Usually, distance doesnt matter, but as far as technological connections concerns, it literally matters a lot. So, turning back to the point, if you are using a wireless controller, then maybe your Xbox One controller loses connection because it is out of reach. Hence, to fix this issue firstly try to place your controller closer to Console. And, it is worth noting that the controller is covering the head of the console. Try this approach, if it doesnt work then move to other advanced fixes.
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Xbox One Controller Keeps Disconnecting
Hola! Amigos, The post explains how to fix Xbox One Controller keeps disconnecting issues. Read the entire write-up to get a deep insight into it!
Gaming enthusiasts can only understand the pain when their Xbox One controller wont work accurately. Currently, many Xbox One controller users have complained that after connecting the controller to their console still, the Xbox One controller keeps turning off.
Have you ever tried to scratch out the reason behind it? Well, whatever your answer is but no need to panic, as it is extremely easy to deal with this issue. In this write-up, we will explain the fixes to solve this issue. But, before moving onto the solutions, it would be a great bet to find out why it happens so.
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Brought New Controller Or Having Issue With Existing Then It Requires A Resync
Xbox Controller connectivity issue is common on Xbox when you are trying to play games. Many times Xbox One will fail to detect the game controller and requires a reconnection. So fix it resyncing Xbox controller is the best way to make it work. In this Xbox Controller Sync guide, you will find step by step method to resync the controller and resolve the connectivity issue.
Connect The Controller Using The Consoles Connect Button
- Turn on your Xbox One, and you have a battery charge in the controller.
- Press and hold the Xbox Button on the controller. It is located in the middle with Xbox Logo on it.
- If the light on the button keeps blinking, it means its not able to connect the console.
- In this case, we will have to use the connect button. This button is available both on Xbox One, and the controller.
- On Xbox One X and Xbox One S, the connect button is on the front right, below the power button.
- On original Xbox One, the connect button is on the side, around the corner from the disc tray.
If you have multiple controllers, repeat this for every additional controller. Also, you may have to re-assign the controller to the user if the console fails to do so.
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Still Having Trouble Try Fixing Your Xbox Controller
Now you know the methods to pair your Xbox One controller, or an Xbox Series X|S controller, with any model of Xbox console. It’s not difficult, so if you run into a problem, you may have a physical issue with your controller.
Try using the controller on a friend’s Xbox if possible. If that doesn’t work, contact Xbox Support about a replacement or hardware repair.
Contact Microsoft For Repairs
If all else fails, you may need to contact Microsoft for a repair. If the controller works on other Xbox consoles, and you can’t sync other Xbox controllers to your Xbox, there may be an issue with the wireless receiver on your Xbox. If the controller doesn’t work on other Xbox consoles, or even via Bluetooth on your phone or PC, then it could be that there’s an issue with the wireless connection on the controller itself. Getting a repair from Microsoft is relatively simple, but depends on local laws and warranty status.
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Way : Power Cycle Your Console
Yet another way to fix this issue is Power Cycle. So, Power Cycle your console can solve Xbox One controller constantly disconnects issues permanently. Here are the steps that are required to follow!
Step 1:- On the head of your Xbox One console, there will be an Xbox button, hold that button for about 10 seconds to switch off your console.
Step 2:- After a while, again press that Xbox button to switch it on.
Step 3:- Switch on your Xbox One controller.
Now, try your controller and see if this works or not.
What You Can Do If Your Wireless Xbox One Controller Still Wont Sync
If none of the solutions above help at all, a deeper issue with the controller or with the console may be at play. If another controller syncs fine with the console, then the controller youre having an issue with may have a hardware malfunction. Unfortunately, this means that youll need to replace the controller if you need wireless functionality when gaming.
If only the wireless functionality of your controller is dead, you may still be able to use it with a USB cable.
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Way : Use Another Controller
If you have tried above all the methods, and still your Xbox controller keeps disconnecting then use another controller. If the other controller works perfectly then your previous controller needs to be changed. And, if both controllers dont work which clearly indicates that your console needs to be repaired.
How To Pair Your Xbox One Controller Using A Cable
If you’d rather, you can instead use a micro-USB cable to pair your Xbox One controller to your Xbox console. For the Xbox Series X|S controller, you’ll need to use a USB-C cable instead.
Simply plug the cable into a USB port on the Xbox, then connect the other end to your controller. Once they’re connected, press and hold the Xbox button on the controller to sync them. You can disconnect the cable to use the controller wirelessly after the syncing completes.
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What To Do If Your Xbox One Controller Still Wont Sync
If the controller still doesn’t work after trying all of the possible fixes, then there may be a physical problem with either your console or your controller.
You can further narrow this down by trying to sync your controller to a different Xbox One. If it works just fine, then the problem is in your Xbox One console and not the controller. If it still doesn’t connect, then you have a broken controller and it might be time to buy a new one.
In either case, you may be able to use the controller by simply connecting it to the console via a USB cable. This is less convenient than using the controller wirelessly, but it’s less expensive than buying a new controller.
Fix : Update Your Controller Firmware
Sometimes the Xbox One controller disconnecting problem is caused by the wrong or outdated controller firmware. You should make sure your controller firmware is up to date, and update it if it isnt. If your controller is totally unusable, you need another controller to operate the update.
To update your controller firmware:
1) Connect a USB cable between your controller and your console.
2) Sign in to Xbox Live on your Xbox One console.
3) Press the Menu button on your controller.
4) Select Settings.
6) Select the problem controller.
7) Select Update.
8) Select Continue.
9) If the system tells you No updates needed, your controller firmware is up to date. Otherwise wait for the update to complete.
10) Check your controller and see if it gets back to normal.
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Figure Out Which Xbox Controller You Own
To start, the Xbox Wireless Gamepad included with the Xbox Series S/X, and now widely available as the Xbox Wireless Gamepad, is nearly identical to the Xbox One’s controller. They both support Xbox wireless communication and Bluetooth, and the methods for connecting them to your PC are identical. The instructions here apply to both gamepad generations.
Original Xbox One controllers lack wireless connectivity, but the gamepads that shipped with the Xbox One S and later consoles include Xbox wireless communication and Bluetooth. You can use both controllers wirelessly with your PC, but the process is different you must get a wireless dongle for the non-Bluetooth gamepads. The good news is that Bluetooth controllers have been in production for so long that if you picked yours up in the last four years, there’s a good chance that it already has Bluetooth.
To determine whether you have a Bluetooth or non-Bluetooth Xbox controller, you need to look at the plastic surrounding the Guide button. If it’s the same plastic as the face of the controller, without any seams, you have a Bluetooth gamepad. If it’s the same plastic as the bumper buttons, with a seam between the Guide button and the controller’s face, it’s a non-Bluetooth gamepad. If it has a small, rectangular Capture button between the Menu and View buttons, and a USB-C port on the top instead of micro USB, it’s an Xbox Series controller and also has Bluetooth.
How To Connect An Xbox One Controller To Windows With Bluetooth
Michael Crider is a veteran technology journalist with a decade of experience. He spent five years writing for Android Police and his work has appeared on Digital Trends and Lifehacker. Hes covered industry events like the Consumer Electronics Show and Mobile World Congress in person. Read more…
The latest version of the Xbox controllerthe one included with the Xbox One S and the upcoming One Xincludes Bluetooth! Microsoft finally included Bluetooth along with the older proprietary Xbox wireless connection, so Windows users can hook it up without an extra dongle. Heres how to connect it to your Bluetooth-equipped laptop or desktop.
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Locating The Xbox One Controller In The Device Manager
If the drivers are fully updated, there is one solution that usually feels the most logical. It turns out that not every micro USB cable works for the controller and there is a specific type needed to be used. What causes the issue is the fact that certain micro USB cables only provide power transfer and they would work for Xbox 360. However, the Xbox One controller can only use the data sync cables which provide both power and data transfer. The prime example of this issue is the fact that you cant use the cable from your regular Xbox One controller to connect to your PC since there is no data being transferred.
This can make it difficult for users to find the perfect cable. The cable you want to use should be micro USB, type B, and it should be a data/sync cable so make sure you let the guy in the tech market know what you want. Also, if you must turn on the controller first and then plug in the cable to make it work. Moreover, do not plug into USB 3.0 ports.
Can’t Connect Your Xbox One Controller
The above steps should sync your Xbox controller and console in most cases. But if pairing doesn’t work, try these troubleshooting tips:
- Try replacing the batteries in the controller. If you use the Xbox One Play and Charge Kit or Xbox Rechargeable Battery attachment, make sure your controller is charged. Confirm that the cable you’re using to connect and charge the controller works properly.
- Keep the controller close to the console when you sync it. The wireless connection between your console and controller has a range of about 20-30 feet, so it may disconnect if you go further.
- Turn off any other wireless devices that are close to the Xbox and controller to reduce interference.
- Fully restart your console by holding the Xbox button on the front of the system for about 10 seconds. Disconnect the console’s power cable for at least 30 seconds, then reconnect it and turn on your system again.
- Remember that you can only have eight controllers connected to the system at once. If you somehow have this many connected, disconnect a few before connecting another.
- The Xbox Series X|S controller has a handy feature that lets you switch between using your controller with your Xbox and a connected Bluetooth device. Quickly press the Pair button on your controller twice to switch from a Bluetooth connection back to your Xbox. Hold Pair to put your controller back in pairing mode so you can reconnect it to the Bluetooth device.
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Connect Your Xbox Controller To Pc With Bluetooth
Pairing the Xbox controller with your PC over Bluetooth is almost the same as pairing it with your Xbox One or Xbox Series. You activate the controller by holding down the Guide button, then hold the Pairing button for three seconds until the Guide button flashes. This means it’s in pairing mode. If you’re connecting the controller to a console, you hold the Pairing button on the system itself. If you’re connecting the controller to a Windows 10 PC, you need to go through some menus. You also need a Bluetooth USB dongle if your PC doesn’t have Bluetooth. Here’s the full step-by-step process:
Hold the Guide button to turn on the controller.
Hold the Pairing button for three seconds until the Guide button flashes.
Right-click the Bluetooth icon in your system tray.
You can now use the Xbox Wireless Gamepad with your PC, and play the vast majority of modern games that support controllers. However, you can’t use the headset jack on the gamepad, just like Sony’s DualShock 4 and DualSense controllers. Although you can use a wired gaming headset with a controller and its associated game system, audio isn’t sent through the jack when it’s connected to a PC via Bluetooth.