How To Cancel Xbox Live On A Live Chat
You can also choose to cancel your Xbox subscription by chatting with a Microsoft support representative or by requesting a call back from the support team by choosing Request a Call from Support option in the Contact Us page by leaving your phone number to initiate cancellation. Once you are engaged in the live chat, make the cancellation request and provide the representative with the necessary details.
How Do You Cancel Your Xbox Live Subscription Where Do You Cancel Your Xbox Live Membership
To cancel your Xbox Live subscription, youll need to do the following. Although you can do this from any device with an Internet browser, youll find it easiest on a phone or computer.
- First head on over to account.microsoft.com/services and sign in using the email address linked to your Xbox Live account.
- Next, scroll down the page until your find Xbox Live Gold, then click Manage. On the next page, click Turn off auto-renew. Finally, confirm the cancellation and your membership will end at the end of your paid month.
After you have cancelled your Xbox Live Gold membership, youll still have full access to all the free to play games currently listed for download. This simple and long-overdue change should see a huge uptick in player numbers in most free to play games, however, it might also cause an uptick in smurf accounts and cheaters. Fingers crossed this doesnt happen!
If you are also a PC gamer and havent yet installed the April 2021 update , youll probably want to check out the guide linked below. For some reason, the April 2021 update is killing game performance so youll want to avoid the update. If youve already installed it, well show you how to remove it.
How To Stop Xbox Live Auto
- Sign in to Xboxwith your Microsoft account >> Locate the Xbox service you want to stop the auto-renewal for >> Click on Turn off auto-renew >> Click Confirm.
What Happens After Cancelling an Xbox Live Subscription?
One of these things can happen:
- If you cancel your subscription and request a refund, then youll immediately lose access to all Xbox Live Gold features such as online play, Games with Gold, and voice chat.
Canceling Xbox Live subscription will not cancel your Xbox Live account. Users will retain the Gamertag, achievements, saved game files, and other downloadable contents purchased through the service.
Xbox Live subscribers with Xbox 360 consoles can retain and play they got with Games With Gold program even if their Xbox Live subscription isnt active.
Xbox One games provided through the Games With Gold, however, is only available as long as the Xbox Live subscription is active.
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How To Cancel On The Microsoft Website
If you want to use a web browser, or if you no longer have access to your Xbox console, you can cancel Gold using the Microsoft website. Heres the process for that:
- Visit Xbox.com and click your profile photo in the top-right corner
- Find the Subscriptions box and click the Manage link at the bottom
- Locate Xbox Live Gold and click the Cancel subscription link next to it
Thats all there is to it! Follow these steps on your device of choice and you should be able to end your Xbox Live Gold subscription with little hassle.
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Most people, when they subscribe to a free trial, forget to cancel it before it expires. This leads to unwanted costs of subscription renewal that can be quite pricey. If you dont want to be charged when your free trial expires, you can sign up with DoNotPays virtual credit card. Xbox Live cant tell the difference between a virtual and real credit card, and they wont be able to charge you.
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How To Cancel Xbox Live Over The Phone
Before requesting for a cancellation keep this information handy:
- Your accounts email and associated phone number
- Gamer tag
- Then you can on their toll-free number 469-9269 or directly at 635-7102 for Xbox Live cancellation. The lines are open from 9 a.m. and 1 a.m. EST, 7 days a week.
- Press 1 for English >> Then press 2 for account/billing >> Speak to the advisor
- Note that requesting a cancellation over the phone will end your Xbox subscription immediately without waiting for the subscription to expire when you specifically request for it.
View And Manage Your Subscriptions On Xbox
Press the Xbox button on your controller to open the guide, and then select Profile & system > Settings > Account > Subscriptions. · Select the subscription;
Apr 5, 2018 How To Check XBox Live Expiration Step 1: Log in to your XBox One account. Step 2: From the home page, move over to your name at the top and;
Aug 18, 2021 First things first, it isnt ultimately determining when the upcoming expiration of my Xbox Live membership is slated for.When Xbox live gold expires? Microsoft CommunityJul 1, 2014how many days do i have left on my Xbox gold accountApr 1, 2017When does my gold membership expire? Microsoft CommunityOct 7, 2018xbox live expiration time ? Microsoft CommunityOct 6, 2018More results from answers.microsoft.com
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Why Is Xbox Game Pass So Popular
There is plenty to love about Xboxs Game Pass subscription. Before you cancel, lets review what the service does give you just to be sure youre ready to move forward with the cancellation.
- Theres no need to wait for games to be physically mailed to you as with other subscription services. Simply download and play.
- They offer both single-player titles, as well as and streamed multiplayer titles.
- Titles can be accessed using a PC, smartphone, or even an Xbox console.
- You get free games for as long as your subscription is maintained.
- Every exclusive title remains in the library indefinitely.
- New releases launch on Game Pass on their first day of release.
- It offers hard-to-beat subscription packages.
How To Turn Off Auto
Youre also going to need access to a computer in order to turn off auto-renewal. On your web browser, go to xbox.com and sign in to your Xbox account. Click on your profile picture in the top-right corner to bring up a drop-down menu, then select subscriptions. On this next page titled Services & Subscriptions you should see your Xbox Live subscription listed. Select Manage > Change > Turn Off Auto-Renew. Now that you have turned off auto-renewal, when your current period has finished your card will not be charged.
Be aware that every time you sign up for an Xbox Live subscription using a debit or credit card, auto-renewal is automatically turned on. Even if you sign up for the cheap 1 month for $1 deals that Xbox does sometimes, youll still have to cancel auto-renewal to not be charged the full price for the next month. Some free trials for Xbox Live have also been known to turn auto-renewal on if you have a debit or credit card linked to your Xbox account. It can be annoying, but its best to check the auto-renewal option on xbox.com whenever you begin a subscription to avoid unwanted charges.
Also Check: Can You Cancel Xbox Game Pass
How Do You Cancel Your Xbox Live Subscription
To cancel your Xbox Live package:
How To Cancel Xbox Live Gold On Your Console
If youre looking to get out of the Xbox Live Gold game entirely, you can cancel the service using your Xbox console. The process is pretty straightforward. Heres what to do.
- Open the Settings app on your Xbox console
- Move down to the Account tab
- Select the Subscriptions option
- Select Cancel subscription at the bottom of the screen
- Confirm you would indeed like to cancel Xbox Live Gold
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How To Cancel Recurring Billing For Xbox Or Office 365 Subscription
by user | Aug 1, 2019 | Blog |
Many companies including Apple, Google, Netflix and Microsoft are offering subscription based products.
Xbox and Office 365 are some of these subscription based products. When it comes to service cancellation, subscribers face difficulties to cancel their subscriptions. Here is how to cancel or turn off recurring billing for your Microsoft subscriptions and trials, including Xbox Live and Office 365.
Following video shows the steps that needs to be taken to stop recurring billing for XBOX Live and Office 365
How Xbox Live Works Electronics

Feb 10, 2021 At the Free level, you can do the following: Create a profile and a Gamertag; Create a friends list; Preview games; Download games and add-;
NO EXPIRATION DATE OR SERVICE FEES. Taxes may apply. Internet access and a Microsoft account are required . Xbox Live; Rating: 4.8 · 1,913 reviews
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What Happens When You Lose Xbox Live Gold On Xbox One
Jan 5, 2016 What happens when you lose Xbox Live Gold on Xbox One? · You get to keep your Xbox 360 Xbox Live Gold games · You can no longer play your Xbox One;
Jan 25, 2021 Xbox Live Gold was always going to lose its free-to-play paywall, but here is why Microsoft scrambled to change that now.
Jul 20, 2020 You can still purchase codes from other retailers, though.
Use Your Remaining Online Commercial Support Benefit
If you’ve purchased Online Commercial Support using this Microsoft account, you must use any remaining benefits or they’ll be lost. There are two types of support benefit packages available:
-
Single incident support. Go to My Support Requests and look at your case history.
-
If your case is closed, you can close your Microsoft account.
-
If your case is still open, you should wait until it’s closed before you close your account. If you close your account too soon, you won’t be able to get any potential refunds.
Five-pack incident support. Go to My Professional Support 5-packs and look at your case history.
If you’ve used all the cases, or it the package expired, you can close your Microsoft account.
If you’re eligible for a refund, you must request it before you close your Microsoft account.
If you have any remaining or open cases, you should use the rest of your package before you close your Microsoft account. If you don’t use the package before you close the account, you’ll lose any unused cases and you won’t be able to get a refund.
Read Also: Does Game Pass Come With Xbox Live
Cancelling Xbox Live Subscription On Your Computer
The easiest way to cancel Xbox live is to do it on the Xbox website as this will confirm your Xbox cancellation immediately and in case you are eligible for a refund you can apply for it too.
- Visit xbox com >> Click on your profile picture & the 3 dots next to it
- Select Microsoft Settings from the drop-down menu
- You will see the Xbox Settingsoptions on your left-hand side from the dropdown
- Select the Xbox Subscription you want to cancel from Subscriptions option >> Click Manage >> Cancel
- You would need to search a bit by scrolling down if there are multiple services that youve taken from Microsoft
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Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart.;With DoNotPays;virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers.
Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials.
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How To Cancel Xbox Live
This article was written by Jack Lloyd. Jack Lloyd is a Technology Writer and Editor for wikiHow. He has over two years of experience writing and editing technology-related articles. He is technology enthusiast and an English teacher.The wikiHow Tech Team also followed the article’s instructions and verified that they work. This article has been viewed 470,784 times.
This wikiHow teaches you how to prevent your Xbox Live Gold subscription from automatically renewing when it reaches the end of its cycle. You can cancel Xbox Live by logging into your Microsoft account on the Xbox website. As of 2018, you can no longer cancel Xbox Live from your Xbox One, nor can you cancel from the Xbox 360.
Common Problems During Cancellation
If you dont see Manage when you try to cancel your subscription, then you may be signed in to a different account. Check the account details to make sure that youre logged onto the right one. If you see Turn on Recurring Billing instead, then it means that the subscription is already turned off.
Youll just have to wait until the current billing period is over. You wont need to undertake any further action if recurring billing is already turned off. The subscription will be automatically cancelled once the current subscription runs out.
If your subscription details are correct, but you still cant cancel the subscription, then you may have past charges that are currently due. Youll need to have these charges paid before you can cancel any subscriptions. Check your past billing information to find any unsettled charges.
If youre paying for another persons subscription, like a family member, for example, you cant cancel the subscription through your account. Youll need to sign in using their account and cancel the subscription form there.
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Manage Your Kids’ Microsoft Accounts
If you manage a child’s Microsoft account, their account stays open when yours is closed. However, after your Microsoft account is closed, your child will be stopped when they try to sign in to Xbox, computers running Windows 8 or later, or;Windows phones, until they get consent from another parent account.
When Does This Digital Membership Expire How Lon Best Buy

Dec 1, 2018 The digital code for this Xbox Live Gold membership does not expire. · I dont think it expires. · The codes are specific to the card you purchase;
My Xbox Live subscription doesnt expire for like 3 years. I usually pull the trigger when I see a good sale. No sense holding on to the cards and waiting;
Xbox Live Gold: 6 Month Membership do I get a 2 years subscription ? or do I have to store the other code until the first one expires?
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How To Delete Your Xbox Account
Almost every person who owns and uses an Xbox has an Xbox account, and so do a number of people who play Microsoft games. Xbox accounts can be of a ton of help while using an Xbox or when playing Microsoft games on other platforms such as Windows for computers and Windows Mobile. However, if a person no longer needs an Xbox account, they are definitely going to want to delete it so that they dont have to deal with it anymore and people dont end up trying to reach out to them on it since they wont be using it anymore.
However, unfortunately, while Xbox accounts arent the same as Microsoft accounts, they are not counted as individual accounts either and are bound to the Microsoft accounts they are associated with. That being the case, it is not possible for users to only delete their Xbox accounts if a user wants to delete their Xbox account, they are going to have to completely close the Microsoft account associated with that Xbox account.
To go through with deleting your Xbox account by closing your Microsoft account, you need to:
No More Yearly Membership
Perhaps the nail in the coffin for Xbox Live Gold is the fact that Xbox did away with the yearly membership plan. Now, you can only purchase a monthly or quarterly membership.
No matter which subscription you choose, you can expect to pay $100 or more for one year of Xbox Live Gold. This is a massive disappointment to anyone who previously paid only $60 for an entire year of Xbox Live Gold.
To make matters worse, the price of Xbox Series X games are likely going to be higher than the $60 normtack an Xbox Live Gold subscription on top of all the new games you buy, and youre going to go broke!
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