Solution #9 Disconnect Your Second Monitor
There are instances when dual monitors cause Xbox sign-in issues to appear. So, if you have a dual monitor setup and you cant sign into your Xbox account, you might want to try disconnecting your second monitor before opening the Xbox app. After disconnecting, open the app and connect your second monitor. Check if the problem is still there.
How Do I Connect My Xbox One To My Origin Account
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The steps required can be found here: You may be having trouble importing your XBox Live Gamertag or Playstation Network info if it is linked to an account other than your main EA account. To recover or make changes to your XBox Live Gamertag or PSN ID, be sure to contact an EA Game Advisor : For help on how to contact us please use this link:
The steps required can be found here: You may be having trouble importing your XBox Live Gamertag or Playstation Network info if it is linked to an account other than your main EA account. To recover or make changes to your XBox Live Gamertag or PSN ID, be sure to contact an EA Game Advisor : For help on how to contact us please use this link:
OK, I have worked it out – goodness only knows how people who are less-technical would figure it out but here goes .
To do this, launch the Origin App and log in to your EA account when the app asks for it.
Canceling Xbox Live With Donotpay
Canceling Xbox Live on your own may take you some time. Canceling the service with the DoNotPay app wont take more than a couple of minutes. All you have to do is follow these steps:
As soon as we cancel your Xbox Live subscription, we will let you know via email.
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Solution #1 Be Sure Xbox Services Are Enabled
The first thing you have to do is to check if all important Xbox services are not disabled. To do that, follow these steps:
Solution : Try Sign In At Xboxcom

Many users confirmed sign in to Xbox.com works for them to fix error 80048821 while trying to sign in to Xbox live and other problems related to cant sign in to Xbox Live.
So, it is worth to try to sign in to Xbox.com.
Follow the steps to do so:
- Click Sign In at the top of any xbox.com page,
- And type the Microsoft account username and password> click Sign In.
- And if you sign in on Xbox.com then try to sign in on your Xbox Live console again.
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Problem : Error 80048821 Occurs When You Try To Sign In To Xbox Live
Well, many gamers reported error 80048821 while trying to sign in to Xbox Live. This error code erratically appears with the message while signing in to Xbox Live:
Sorry, either thats the wrong password or the email you entered doesnt have an Xbox Live membership. Please try again, or go to Xbox.com/forgot if you need help.
Code: 80048821
So, this is the error message you get and as a result, Xbox wont load games & apps and cause other problems, but fortunately, there are fixes that you can try to solve the Xbox Live sign-in error.
Cant sign in to Xbox Live80048821 error, appear due to one of the following reason:
- Because your Xbox Live profile is corrupted.
- Or there is a problem with the security information for the Microsoft account.
Nevertheless, this is not something that cant be fixed just follow the fixes listed below to resolve Cant sign in to Xbox Live80048821 problem.
Solution #3 Reinstall The Xbox App
Sometimes, reinstalling the Xbox app can resolve your problem. To reinstall the Xbox app, heres what you need to do:
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Canceling Xbox Live Through Their Website
After you complete these steps, your subscription will end once the prepaid term expires. If you want to cancel your subscription immediately, you need to contact Xbox Live customer service. Dial 469-9269 to cancel your membership.
Donotpay Can Monitor All Of Your Subscriptions For Unused Services
According to recent research, one in ten millennials spends over $200 a month on subscription services. What makes this issue so important is that 87% of them arent aware of how much money theyre spending on such services. If you think you are one of them, you should consider using DoNotPay to monitor your subscriptions. The app can help you track all your subscription services and find those that you do not use.
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Solution : Delete Recently Installed System Update
Sometimes installing a major update can cause problems and unable to sign in to the Xbox Live profile is one of them.
So check if you have recently installed any system update then delete it.
Follow the steps given:
Delete System Update
If any storage device contains a system update, the update and access to Xbox Live will be removed. To use these features again, sign in to Xbox Live and download the update. For more info, visit www.xbox.com/storage.
Your console will restart after the operation is complete. Do you want to continue?
- And your Xbox console will restart.
It is estimated this works for you to fix cant sign in to Xbox Live.
Fix Problems Signing In To The Xbox App
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On your PC, go to Xbox.com and select Sign in. If there are problems with your account, the instructions will help you solve them. If you cant go beyond the sign-in screen, select Forgot my password and follow the instructions.
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If that didnt work, select the Start button > Settings > Time & language. Under Date & time make sure the Set time automatically setting is turned on. Open Time & language settings
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If none of those options work, select the Start button > Settings > Accounts , then find the Microsoft account you used to sign in to the Xbox app and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed. Open Settings
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How To Use Your Xbox Live Account On Xbox Series X
If you have an account on Xbox Series X or S this will help you through the sign on process so you can have immediate access to download your games onto your new console.
First, youll want to connect your Xbox Series X or S controller via the provided USB C cable for quick pairing. You can also use the included batteries.
When you sign onto your Xbox Series X or S for the first time youll be prompted to go through the setup process which you can do with the controller, or by downloading the Xbox app and completing setup on your iPhone or Android device.
If you already have an account youll be able to sign in and select a few options to get going.
If you dont youll simply need to create a new account to get started. Once thats done youre ready to go.
Once youve done this your console will ask you to turn on the controller to get started. Press the A button and be sure youre connected with the USB cable. The controller will be delivered a firmware update to ensure its working properly.
The console will then configure your display options and allow you to begin using your Xbox Series X or S immediately. If youve previously transferred your games to an external device, you can quickly transfer them to your new console.
Common Issues When Canceling Your Xbox Live Subscription

If you cannot cancel your subscription, it is likely that your account is suspended. To cancel the service, you will need to pay the balance first.
Another possible reason for cancelation issues is the ownership of the Microsoft account. If someone else is the owner and you are paying for this accounts Xbox Live subscription, you wont be able to unsubscribe. Only the owner of the Microsoft account can do that.
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How To Create An Xbox Live Account On Windows 10
While Xbox One might be home to Microsoft’s gaming efforts, some of its biggest services are now available on PC too. Windows 10 is a major component of the Xbox brand today, tying directly into Xbox Live its network of tens of millions of gamers. Some of Xbox One’s top games and features are now accessible away from the console, all under the same account.
To get started with Xbox on Windows 10, you’ll need an Xbox Live profile linked to your Microsoft account. This will provide access to the entire Xbox Live network, including multiplayer, social features and much more.
Solution : Delete Marketplace System Data File
The Xbox 360 console stores temporary files for the Xbox Games Store. And some gamers confirmed deleting the marketplace system data file work for them to resolve Xbox Live sign-in issues.
So try to delete marketplace system data file, follow the steps to do so:
- On your Controller > press the Guide button
- Then go to Settings> System Settings.
- And choose Storage now select your prime storage device.
- Then select System Items> choose .
- Next select Delete> and restart your console.
Now as the Xbox console restart try to sign in to Xbox Live and check if you can get Xbox Live online.
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How To Sign Into An Existing Xbox Live Account On Windows 10
If you’ve owned an Xbox, you likely have an Xbox Live profile. Before attempting to recover your Xbox Live profile, ensure your Microsoft account is linked to your copy of Windows 10. We recommend using the same account linked to your Xbox Live profile to keep everything under a single set of credentials. Once your set up, just follow the steps below to sign in with your existing profile.
After setting up the Xbox app with an Xbox Live account, you’ll now be ready for Windows 10 gaming. Going forward, Xbox Live-enabled games will automatically lift your account information from the Xbox app, making for a seamless sign-in process across all titles.
How To Sign In To Xbox Live
This article was written by Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. This article has been viewed 24,909 times.
As long as you have an Xbox Live account, you can use your account to sign in to your Xbox console. This wikiHow will show you how to sign in to your Xbox Live account on an Xbox One and Xbox 360.
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Can You Have 2 Home Xboxes
If you have more than one Xbox One console, or if you sign in on multiple consoles, we recommend you designate the most frequently used console as your home Xbox. Note You can have only one home Xbox at a time. You can share purchased games and Gold with others only on your home Xbox. You get 5 switches per year.
Why Cant I Sign Into Xbox Live
Well, there are a number of reasons due to which users are unable to sign in to their Xbox account, check out some of the common ones:
- Most commonly due to poor internet connection, the Xbox One have difficulty in logging.
- The Xbox server is down and therefore you cant sign in to your Xbox Live account
- The third-party application might be causing a problem with the PC
- Due to the corrupted system cache
- Sometimes the recently installed system update can cause the problem
- Check if your Xbox console is damaged.
Now follow the fixes given to troubleshoot cant sign into Xbox issue.
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Solution #7 Install The Latest Windows 10 Updates
Windows 10 is a stable operating system, but sometimes, issues and problems may arise. If you are having problems with signing into your Xbox account on your Windows 10 PC, you might be able to resolve the problem by installing the latest Windows 10 updates.
Though Windows 10 is automatically set to install updates in the background, there are times when some important updates are missed. Still, you can perform manual updates by following these steps:
Problem : Cant Sign In To Xbox Live 0x87dd0006

Well, this is not a very latest error but still, many gamers reported the Xbox wont let me sign in error 0x87dd0006 whenever try to sign in to Xbox Live.
And due to this Xbox Sign-in Error 0x87dd0006, the Xbox app wont open in Windows.
Moreover, the 0x87dd0006 error occurs when you try to sign in to Xbox Live due to many different reasons like:
- Xbox profile gets corrupted
- Network configuration
- Or a problem with the security information
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My Xbox Live Gold Subscription
Congratulations! You acquired an Xbox Live Gold card. With the code you have received, you are granted access to the most wanted content available on your Xbox! But what exactly is Xbox Live Gold? With a Live Gold membership, you got yourself the following deal:
- You are a member of a trusted gaming community
- You can play online with your friends
- You get to download 2 free games every month
- You receive exclusive discounts for add-ons, games and more
- You are granted access to the Xbox Live-parties and party chat
- With Home Gold, everyone within your household can benefit from your Live Gold membership
Is this the first time you have ever bought an Xbox Live Gold card and you are unsure how to redeem it? Do not worry, we love to help a fellow gamer in need! To assist you, we made this step-by-step instruction guide on redeeming your code. Enjoy all the extras that come with a Gold Live membership today!
Solution #10 Run The Xbox App Using An Admin Account
If you are unable to sign into your Xbox account on your Windows 10 PC, you can possibly fix the problem by running the Xbox app, using an administrator account. According to some users, the Xbox app requires admin access to initialize properly.
In case you dont have an admin account, you can create one by following these steps:
Once you have created a new admin account, switch to it and check if the problem still continues. For some users, this solution worked. Thus, you might want to try it as well.
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Solution #5 Check If The Xbox Services Are Starting With Your Computer
Some Xbox users reported that they were unable to sign into their Xbox accounts because Xbox services did not start with their PC. If you are experiencing the same problem as well, follow these steps: