When Are Products Eligible For A Refund
Games and products are eligible for refund within 14 days of purchase. However, you must have less than 2 hours of runtime on record. Products that include virtual currency, skins, or other consumables and products or games that are marked as non-refundable are not eligible for refund.
You will not be eligible for refunds for games or products from which you have been banned or for which you have otherwise violated the terms of service. In addition, you may not be eligible for refunds if Epic determines that you are abusing the refund policy.;
A Simple Way To Get Your Money Back With Donotpay
DoNotPay is the virtual assistant app that specializes in helping people deal with everyday administrative issues. This app can help you request a refund for whatever Minecraft Edition you want to. Here is how to do it:
DoNotPay will send a refund request to your bank and can contact the Majong studios to ask for a refund, as well.
Can you request a refund via
Yes / No
What If A Product I Recently Purchased Goes On Sale
You can refund your purchase for a full refund and immediately re-purchase the product as long as it abides by the above guidelines, we do not consider this to be refund abuse.;
If Epic determines you are abusing the refund policy, you may not be eligible for refunds. The policy exists so you can purchase with comfort and make sure you only spend on the games you want to pay for and play!
If Epic revises this policy, any revisions will apply to subsequent purchases.;
Read Also: How To Take Off Parental Controls On Xbox
Donotpay Can Help You Get A Refund For Various Services
Dont you just hate it when you buy a product or service and realize its not to your liking? Your money doesnt need to be wasted like that. With the help of DoNotPay, you can request a refund from any company, even the ones that officially offer no refunds, in just a couple of minutes. All you need to do is provide our chatbot with the necessary information, and we will fax a refund request to your bank. We can also contact the service provider for you and ask them to refund your payment. We can help you request a refund from:
How Do You Get A Refund From The Microsoft Store
Thankfully, the process of claiming a refund from the Microsoft Store is relatively straightforward – for digital purchases, anyway.;
Just head straight to the Xbox Refund Request Solution and work through the checklist, making sure that you’re signed into your Microsoft account and have the relevant order number ready.
You may get a refund immediately, but more likely Microsoft will want to verify the reason for;the refund, and under these circumstances, you should be put in touch with a Microsoft rep within 72 hours of applying.
Don’t Miss: How To Fix Packet Loss Xbox
Cyberpunk 2077 Launched In December Last Year And Due To Its Buggy Performance It Was Taken Down From The Playstation Store
Cyberpunk 2077 was not unlisted from the Microsoft Store
- Cyberpunk 2077 launched in December last year
- Microsoft will now decide whether to issue refunds for Cyberpunk 2077
- The game was removed from the PlayStation Store
Cyberpunk 2077 players were being offered full refunds on request from the Microsoft store for the digital version of the game. But Cyberpunk 2077 refunds will soon be subjected to the company’s standard refund policy. Microsoft has shared an update on its Xbox support page stating that from July 6 players who purchase the game from the Microsoft Store will have to go through its standard digital game refund policy wherein Microsoft will decide whether the refund will be issued or not.
Back in December last year when Cyberpunk 2077 launched on PlayStation, Xbox, PC, and Stadia, players were offered full refunds on request if they had purchased the digital version of the game from some resellers. Microsoft was among the companies to offer full refunds on request and, at the time, had said that this expanded refund policy will be in effect until further notice. Now, through an update on its Xbox support page, Microsoft has shared that Cyberpunk 2077 will return to the company’s standard digital game refund policy starting July 6.
Understanding The Xbox Return Policy
Customers will only have 14 days bracket to return the Xbox. As the name suggests, Xbox is a tech and electronics giant in the entertainment and gaming industry. Every product you purchase is checked and if in case still, you get a defective product, they will accept your request.
But still, if you are not happy with your purchase, then you can easily return the same within 14 days from the date of purchase. Within 14 days you should return the game with its original packaging.
To make sure you get a successful refund, the product must be in its original packaging and the DVD box must not show signs of obvious usage. Good news, gamers. Xbox One insider app has officially announced the self-service refunds Now any gamer can easily return and get successful refunds as well.
Also Check: How To Connect Xbox To Hotspot
Can I Return A Gifted Video Game To Best Buy
You can return a gifted video game to Best Buy, however, instead of receiving store credit or a refund, you can only exchange it for an identical video game.;
If you return your gifted video game to Best Buy via mail, the store will credit the gift purchaser and inform them through email.
New Xbox Refund System: How To Use Microsoft’s Digital Game Self
Microsoft plans to adopt a new self-service refund system for digital game purchases through the Xbox Live storefront, according to those in the Xbox Insiders program. This new system is a lot like what Steam has been offering since 2015 and marks a decidedly customer-friendly swing with the refund policy on Xbox Live.
This latest update to the Xbox platform is yet another that’s part of a host of new features Microsoft has been introducing over the last half-year. It looks like this rollout of upgrades may be part of the company’s plans to make the Project Scorpio Xbox One refresh more appealing to those new to the platform when it launches this holiday season.
You can see the nuances of Microsoft’s new digital game self-service refund policy below.
Recommended Reading: How To Fix Packet Loss Xbox One
Instructions To Get Successful Refunds
As long as you comply with the terms and conditions of Xbox, you can enjoy your games as well as return them back to the store for an easy refund.
Following are some steps to return a game title as in self-service refunds:
- You can play and enjoy the games you love but if you want to return them, you can do so within 14 days from the date of purchase.
- You can play games and use other apps from the store, but there is a time constraint. It should not read above 2 hours of gameplay for any title on any of your accounts.
- Additional content such as DLC , second passes, premium user kits, and add-ons are not eligible for successful refunds.
- You should actually download and launch the game or application and play it or run it. This makes you eligible to request a refund.
- Particular applications and games which are not specified by Windows 10 will not work with the self-service return policy.
How Can I Request A Refund
You can request a refund by clicking Contact Us on our Epic Games Store and Launcher help page and submitting a refund request.
Some purchases may qualify for refunding online by yourself.; Sign into your account on our website, click the Account dropdown on the top right of the store, go to the Transactions tab and click the game title. If the game is eligible for a self-service refund, please click the Refund button to start the refund process.;
Recommended Reading: How To Set An Xbox As Your Home Xbox
Xbox Corona Virus Response
Xbox is a Microsoft product. Therefore we will discuss how Microsoft responded to corona virus. They have been constantly helping the community in any way possible. Microsoft has been helping to work remotely for the people who needs it. They have also been focusing on education and family, technical support, and on the reseach part of this pandemic too. This is how Microsoft has been trying to help in this tough time. We all have to be smart here and take care of ourselves and only then we will be helping people around us.
Can I Return A Video Game To Best Buy Without The Receipt
You can return a video game to Best Buy without the receipt, but you must ensure that you include alternative proof of purchase such as a packaging slip, a credit card, or a valid ID photo.;
Additionally, you must return the video game within the given 15, 30, or 45 days depending on your membership level at Best Buy.;
Keep in mind that if you return any video game for replacement, you will only get an identical video game in exchange.
If you bought the video game with a console, you will also only get a replacement for an identical video game that fits your Play Station 4/5, Xbox, or Switch console.;
Recommended Reading: Xbox One Won’t Manually Eject Disc
Can You Get A Refund For Minecraft Java Edition
Mojang Studios will refund your purchase if you contact them within 15 days of making it. The refunds are available only under specific circumstances.
Cases in Which You Can Request a Refund:
Cases in Which You Wont Be Able to Request a Refund:
If your reason for a refund fits the companys terms, you can send your refund request.
Follow these steps to get your money back:
Gamestops General Terms And Conditions
These general terms and conditions, , apply when you as a consumer, , order goods or services from Gamestop;and thereto related pages, . An agreement is concluded between you and GameStop Ltd. IE8215492R, . Contact information and other information about us is available on the Website and in Clause 14 below. These General Terms apply only when you as a consumer place an order with Gamestop.
You may only use the Website and place orders if you are 18 years or older, are not under guardianship, and are residing in Ireland. We reserve the right, in each case, to refuse your order .
We or our licensors own the Website and its content. The information is protected by law, including Irish and foreign intellectual property law and market law. This means that trademarks, company names, product names, images and graphics, designs, layouts and information on products, services and other content published on the Website may not be copied or used without our prior written consent. You may not use the Website for illegal or commercial purposes. You may only use the Website as provided in these General Terms. The Website and its content may not be copied, changed or distributed in any way without the prior written consent of GameStop. You may not use any of the software used in the operation or provision of the Website, except when using the Website in accordance with these General Terms.
Contracts and orders
Prices and payment
You May Like: How To Connect Xbox One To Hotel Wifi
Can I Return A Video Game To Best Buy Via Mail
Best Buy allows customers to return video games purchased online through mail on the condition that the purchase and return are made within the United States.;
For an online return via mail, pack your video game in the original packaging if possible, attach the packing slip, return label, accessories, and send the item to the Best Buy Returns Center.;
Best Buy stipulates that a return label is crucial when returning any video game such as a MotoGP20 or Tormented Souls, so if you do not have one, you may print the Best Buy return label here.;
Refund On Microsoft Website
Up until recently, Microsoft had a no return policy. Assuming to have changed their minds due to high volume of requests for returns and increase of digital sales and digital exclusives in general.
Either way, whatever caused them to change their policy is making it easier on gamers to be sure theyre getting exactly what theyre paying for, and a refund if not.
Since making this change, Microsoft is more than likely to be accepting most returns asked of them with some exceptions of course.
Microsoft focuses more on accepting returns on digital purchases with less than 2 hours of playtime, which is understandable but can also be surpassed without notice unfortunately. However, they are likely to be lenient in this matter as long as it hasnt been an entirely beaten campaign or well beyond the 2 hour mark.
That being said, Microsoft does not accept every refund request but in order to attempt to get a refund from the Xbox manufacturer, youre going to need to fill out a form.
This form however, can only be accessed via your billing history on your Microsoft account. Once you have found Subscriptions & Billing on your account, you should be able to find the order number for the specific item. This order number is what youre going to need in order to get your refund.
Alternatively, if you are having trouble finding this then you can go to Xbox.com/refund and file a refund from there.
Recommended Reading: How To Enable Cross Platform Fortnite Xbox
Does Best Buy Offer Refunds For Video Game Returns
You will receive a refund if you return a video game at Best Buy, but without proof of purchase, Best Buy may ask for an email address, limit the reimbursement, or deny it altogether.;
Additionally, Best Buy will not refund the state sales taxes and fees for returns made without proof of purchase.
Refunds will be processed through the same payment method used at the time of purchase.
You Have Until July To Claim Your Cyberpunk 2077 Refunds On Xbox
Microsoft has confirmed that its Cyberpunk 2077 refund scheme is reverting to the company’s more standard refund policy for digitally-purchased games on Xbox in July.
Since December 2020, Xbox has been offering refunds to disgruntled Cyberpunk 2077 players consumers on Xbox who purchased the game on the Microsoft Store, which is against the company’s usual stance of seeing digital sales on the platform as final.
Microsoft will be terminating that policy soon, though. As of July 6, Cyberpunk 2077 will be treated just like all the other games on the Microsoft Store. That is to say: “all sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances.”
As per Microsoft,;”all new and existing” sales of Cyberpunk 2077 will be affected by this change when it takes place in July.;Cyberpunk 2077 returned to the PlayStation Store this week,;which marked the end of an eight-month period of the game’s absence on Sony storefronts.;Sony pulled Cyberpunk 2077 off the PS Store;after the games;buggy, unstable state;became clear, but Microsoft opted to keep the game on sale, albeit with modified refund practices.
Read Also: Can You Use Visa Gift Cards On Xbox
Getting An Xbox Refund Has Never Been Easier
If the war between iPhone and Android users has a counterpart in the gaming world, it would be between PlayStation and Xbox gamers. In case you belong to the Xbox team, youve probably used Microsoft Store at least once.;
Once separate digital distribution platforms Windows Phone Store, Windows Marketplace, Xbox Music, Xbox Video, and Xbox Store , merged into an all-encompassing Microsoft Store. If youre shopping for digital games for your Xbox console, thats where you need to go.;
Xbox One console sold around 50 million copies worldwide, and with thousands of games available on its game store, some issues are bound to happen. If youve ever purchased a hyped-up game and then got disappointed with it, you have probably wondered whether you can get your money back and how to request a refund.;